Payment Terms

Net 30 days to customers with open accounts.  We will accept cash, company checks from customers with open accounts, Master Card, Visa or C.O.D.  We maintain a strict credit policy; we are not in the banking business.


We maintain delivery trucks for prompt delivery in the immediate area on scheduled days.  Shipments outside the immediate area are normally made via UPS, or LTL.  Unless otherwise specified, we will use our best judgment in determining the carrier and routing.  Various express and priority delivery services are also available.  All direct shipments are F.O.B. form shipping point.  The Seller shall not be liable for its inability to make timely delivery, by reason of Strikes, acts of God, non-receipt of merchandise from suppliers, or any other cause beyond its control.


Prices are subject to change without notice.  Orders received with missing or incorrect prices will be amended to reflect current pricing structure.


All applicable Federal, State and Local taxes will be charged unless proper certifications of exemption are filed with us.


Quotations shall remain in effect for the time period as stated on the quote.  Shipping dates are approximate and subject to circumstances beyond reasonable control to the seller or manufacturer.  We reserve the right to correct typographical errors by issuing an amendment to our quotation.

Shortages and Damaged Goods

All claims for shortages or damaged goods should be reported within 24 hours of delivery.

Returns and Cancellations

In the event you need to return merchandise for credit or exchange, please call us for return authorization.  Returns over 30 days from date of invoice will not be accepted.  No exceptions.  If the merchandise was shipped by us in error we will, of course, allow full credit for its return in its original containers and in saleable condition.  Credit for return of special order merchandise, or made-to-order items and other items not in our regular stock is allowed at the option of our suppliers.  Such returns are usually subject to restocking, repackaging and transportation charges.  If you need to cancel a special order, we will make every effort to minimize cost; however, you will be responsible for unavoidable cancellation charges.  Material must be returned within 5 days of return authorization. 


Material Safety Data Sheets for items defined by OSHA as hazardous substances are furnished upon request, or can be found on our web site.


We guarantee material sold but only to the extent of replacing goods defective, we will not allow any claim for labor or damage.  Defective goods shall be inspected and credit approved by the manufacturer before we issued credit.


Responsibility for Merchandise

The following issues apply to the entire product line.

Jugenheimer Industrial Supplies Inc. is a Distributor of Commercial grade fasteners.  Our product is purchased from Domestic and Foreign manufacturers.  Conformance to the appropriate ANSI/ASME, ASTM, SAE or IFI Specifications is formally requested form these suppliers.  They are responsible for inspecting the parts that they supply and we feel they are in the best position to properly test the parts they make.

Our expertise is limited to the marketing and distribution of fasteners.  We are Not Manufacturers, Designers, Nor Engineers.  Therefore we are unable to recommend any particular fasteners for a particular application.  In fact we are not involved in any way with the application since our customers are all resellers of the products.  It is the responsibility of those who purchase from us to select the proper part and test those parts as the level that is commensurate with the nature of the application.

All pictures and descriptions, working loads, etc., were compiled from information supplied by the manufacturer(s) of the products.  We deny any warranty, expressed or implied, for the accuracy, and/or reliability for the performance of the material or equipment selected from our web site using the information contained herein.  The value of the defective material is the limit of our liability.

Our Aim is to satisfy our customers.  Thank you for your business.

Your First Choice for a Complete Line of Industrial Supplies.